Connect your systems
Read access is enough. The agents pull the traces your systems already write and shape them into event log. No new tooling, no data warehouse project first.
Agentic process improvement
Find what slows every claim and order. Then fix it.
Namuda follows your business processes end to end — every order and claim, using data your systems already write. It shows where work waits, loops back and costs you money, then drafts the fix and routes it to whoever can approve it. First findings in days
Already solving issues for
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“A tool designed to provide transparency in business processes through systematic exploration and data-driven analysis. It enables us to identify blockers and bottlenecks in our value chain and eases our work in optimizing our business processes.”
Tuan Viet Vo – Head of Core Business Operations, Glamox ASA
HOW IT WORKS
From connected systems
to continuous improvement
Six agents run this end to end — reading the data, mapping what really happens, fixing what's costing you, and watching that it holds. You approve what goes live.
02
See the real process
Every case reconstructed as it actually ran, not as the diagram says it should. The agents find where work waits, loops back or skips steps, and put a number on what each one costs.
Fix what's costing you
The agents size the problem, draft the change and route it to the person who can approve it. Nothing reaches production without someone signing off.
04
It doesn't stop
The agents keep reading. When a process drifts or a fix stops holding, you hear it from Namuda before you hear it from a customer.
Connect your stack
Works with the systems you already use
Namuda connects the data across your core business platforms, so your teams can see how work really flows.
Not listed? Policy administration, claims and core banking connect the same way — including the systems you built yourself.
Improvement used to be a project. Now it's a service that never stops.
The old way: workshops, guesswork, and a report that is out of date by the time it lands. Namuda reads data live from your systems, shows you what is really happening, and keeps acting on it.
Before
With Namuda
Months of effort before the first insight
First findings instantly, from data you already have
Mapped from interviews and workshops
Mapped from what your systems actually recorded
Samples and averages, however careful
Every case counted, traced to the root cause
A snapshot that is outdated by the time it lands
A live picture the agents keep current
Decisions biased, with assumptions baked in
Purely data-driven and fact-based decisions
Recommendations that wait for the next planning cycle
Agents that draft, route and apply the change
WHAT YOU GET OUT OF IT
Namuda for your industry.
The outcome we work towards, the analysis behind it, and the actions the agents carry out to get there.
Insurance Claims management
ExamplesClaimsUnderwritingCustomer Service
Splits cycle time from touch time at every stage, so waiting stops hiding inside the total
Ranks rework and reassignment loops by what each one costs you
Finds the claim types already running touchless, with evidence to extend the rules to them
Target outcome 20 – 40% shorter FNOL-to-settlement cycle time Also moves: straight-through rate, touches per claim, claims leakage
Financial Services Loan origination
ExamplesLoan applicationKYC & OnboardingCustomer Service
Reconstructs the true path of every application across origination, credit and core banking
Isolates the handoffs and document-request loops adding the most elapsed days
Pinpoints the exact stage and wait duration at which applicants give up
Target outcome 20–40% shorter application-to-decision time Also moves: abandonment by stage, straight-through decision rate, pull-through
Manufacturing & Commerce Order-to-cash
ExamplesOrder to CashProcure to PayProduction
Measures the real touchless rate rather than the reported one
Cost-weights every exception type so the expensive ones surface first
Traces exceptions back to the requisition, buyer or supplier that produced them
Target outcome 30–60% lower cost per invoice Also moves: touchless invoice rate, exception rate by type, discount capture
Who does the work
Meet the team that never sleeps.
Six functions, one job each, working every day of the quarter. Nothing to train, staff or manage. They learn your business as they go, and your people still decide.
Process mapping agent
Discovers and maps how work actually flows, building the event log from your source systems. What used to take weeks of interviews takes a connection.
Data quality agent
Validates the event log before anyone draws conclusions from it, missing timestamps, broken case IDs, duplicate events, gaps where a system stopped writing. It quantifies how much of the process each issue affects, so you know which findings are solid and which rest on thin data.
Analytics agent
Digs into the maps to find where and why processes break down, surfacing bottlenecks, rework loops and deviations. Measured to the individual case, not estimated from a sample.
Improvement agent
Watches processes continuously against your targets, flagging drift and new issues as they emerge. It also measures whether each change actually held
Governance agent
Keeps everything audit-ready: every recommendation reviewed, approved and traceable, every action attributable. The human-in-the-loop guardian.
Execution agent
Turns findings into prioritised, quantified improvements, and then carries them out. It drafts the change, puts it in front of the person who owns it, and once approved, applies it in the system where the work happens.
get started
Run it yourself, or let us run it with you.
No transformation programme. Same platform, same agents. You choose how much you own.
A considered first stepOne process. One month. Then decide.
Week 01Map the process
Connect the process that hurts most and see the real baseline.
Week 02–03Find the friction
Review the findings, the cost of delay and the highest-value actions.
Week 04Decide with evidence
Continue with clarity, or walk away with the insights.
BUILT FOR THE ENTERPRISE
Your data stay yours
Namuda runs on the systems you already have, inside the controls you already use.
Built around your business
The agents learn from your processes, exceptions and decisions — so every recommendation reflects how your organisation actually works.
Secure by default
Your data remains under your control, inside your compliance perimeter, with traceable actions and a named approver for every change.
Designed for the stack you have
Connect core systems, case tools and document stores without a rip-and-replace programme or a new workflow for your teams to learn.